NelsonHoward
May 22, 2022
"Exceptional Support from the Team"
The agent was super responsive to what I needed. When I mentioned a mix-up with my order, he walked me through the return process and gave me the help I needed to finalize my return.
"Super simple to chat and get what I needed..."
It was really straightforward to talk and score what I was after.
TaylorAnderson
April 12, 2022
"Smooth and Easy Shopping Experience"
The whole pricing process was smooth and straightforward. My order shipped the following day and arrived shortly after. This marks my second excellent experience with Vonn Lighting.
"Vonn Lighting is Awesome!"
I got my light delivered pretty quickly and it arrived in excellent shape. My electrician put it up in the foyer, and it looks amazing. Huge thanks for creating such a fantastic product. I wish I could share a picture!
OliviaTucker
February 16, 2022
"Awesome light, but $250 shipping?! Seriously?!"
The light is fantastic, but come on, $250 for shipping is just outrageous. I messed up and placed the order without checking the shipping cost, and then I noticed it. I shot an email to the company right away to cancel, but they never got back to me. Then, two days later, the light arrived anyway.
Travis.Roberts
December 15, 2021
"Beautiful lighting from a trustworthy brand"
I bought a linear LED light for my dining area a couple of years back. It's definitely a standout piece. Sadly, one of the LED strips has started to fade. I reached out to Vonn Lighting’s Customer Service and got an AMAZING response. I told Andrew about the problem, and he was super helpful. He requested that I send proof of purchase, explain the issue, and include some pictures. I did just that, and before I knew it, they sent out a replacement fixture. It’s so nice when a company really backs up its products. I’ll be getting my next light fixture from Vonn; their designs are stunning and I trust them completely.
whitefish870
December 13, 2021
"Didn’t Get a Shipping Update"
UPDATE: I discovered the shipping notification in my Spam folder. Turns out, the reason I didn’t know my items were on their way was due to Yahoo, not Vonn.
The shopping experience was alright, and my items showed up when I thought they would. My main issue was that I didn’t get any heads-up about their shipment (like it mentioned when I made my order). I had no clue when they’d show up or which carrier was handling it. We were planning to be away for a few days, so I had to ask my neighbors to keep an eye out for the delivery.
BeatriceTaylor
September 15, 2021
"Lamp's Light Differs from Photos"
I really like this lamp! However, the light it gives off isn't quite what I expected... it's super white, kinda like what you'd find in a doctor's office. I didn't catch the light's tone until I had it all set up, and when I reached out to VONN, they told me I couldn't send it back since it wasn't in 're-sellable condition.' Seems like they prioritize their sales over customer satisfaction.
DeannSnyder
August 05, 2021
"Ideal lighting for my daughter's space."
This light fixture is just right for my kid's room. It’s super bright, features a beautiful design, and the remote does a great job of changing the vibe. The electrician had it set up in just 15 minutes! All in all, I’m really pleased with this buy and look forward to using it for many years ahead.
browntiger641
July 21, 2021
"Amazing support from the team!"
I haven't put in all the pathway lights just yet, but they seem to be sturdy and totally meet my needs. The customer service is top-notch! They're always around and super quick to respond.
goldenfish748
July 08, 2021
"New Light Fixture Purchase"
Ordering and getting my new light fixture was super quick and simple. Now, I just gotta install it and see how durable it is. Fingers crossed it lasts longer than the previous one, which only made it 2 and a half years.
purpleduck602
June 12, 2021
"Amazing Light Fixture"
This amazing light fixture comes with top-notch customer support. I bought three comparable lamps from different brands, and none of them had all the necessary components or worked properly. Big thanks for showing what a great company should do for its clients.
"After a long hunt, we found it!"
My wife and I had been on the lookout for a stylish lighting fixture for our kitchen makeover, specifically to hang over the island. Vonn Lighting offered just what we needed.
The shipping was quick; I got a UPS confirmation on the same day I placed the order. We just wrapped up the installation, and we absolutely love it!
From now on, Vonn Lighting will be our go-to for any lighting needs in the future.
crazyostrich577
March 02, 2021
"Incorrect cord length on the site"
The site had the cord length all wrong. After waiting for the lights we were excited about, we had to double-check the error on your site, then box up and return the three light sets. What a hassle! Fingers crossed the refund process goes smoothly and swiftly...
FranciscoElliott
January 14, 2021
"Just had my electrician put up my..."
Just had my electrician put up my silver Capella VMC32410AL 50” LED chandelier and I’m totally in love with it!! It goes beyond what I expected in style and looks. Plus, it’s way brighter than I thought it would be - which is awesome, a real bonus - so getting a dimmer was smart (I picked that up separately.). What a fantastic buy, it’s a standout artistic piece in my living room that’s also super practical - big thanks to Vonn!!